RESIDENT EXPERIENCE & BENEFITS
At MetaVerse Property Management, we take pride in being a licensed Realtor®, facilitating rental transactions for property owners. While we don’t own the properties we manage, we are dedicated to providing residents access to a diverse portfolio and ensuring a fair, transparent, and hassle-free renting experience.
Utility Concierge
Our concierge service streamlines your move by assisting with the setup of utilities, phone, cable, and security services.
Security Deposit Protection
Your security deposit is safeguarded in an FDIC-insured trust account, offering peace of mind even in cases like property foreclosure.
Online Rent Payments
Enjoy the convenience of secure online rent payments, with one-time or recurring options via bank transfers or eChecks—no bank fees, no hassle.
Legal Compliance
We ensure a legally compliant rental process, advocating for both property owners and residents to maintain fairness and transparency.
24/7 Repair Hotline
Need assistance after hours? Our real-time hotline connects you with trained technicians for emergency repairs.
Secure Resident Portal
Access your personalized, password-protected portal to:
- View payment history
- Print rent receipts
- Submit repair requests
- Update personal information
Response Time Guarantee
We are committed to responding to all resident communications within 24 business hours to ensure timely support.
Property Inspections
Regular property inspections during the lease term help identify and address maintenance needs promptly.
Quality Repairs
Our trusted network of prescreened vendors provides skilled, friendly service. Residents can also share feedback through post-job surveys.
Our Commitment to Residents
- Trust & Integrity: As a family-owned business, we prioritize honesty, integrity, and personalized service to meet residents’ needs.
- Giving Back: For every lease signed, we contribute to our MetaVerse Fund, offering financial assistance to responsible residents facing unexpected challenges.
MetaVerse Property Management is here to enhance your rental experience with convenience, transparency, and care. Let us help make your rental journey seamless and stress-free.